Hard Lines, Soft Skills — Emotional Intelligence in Work Boots

Yelling isn’t leadership—it’s noise. In this episode, step onto a high-pressure data center build with a foreman who trades barking orders for field-ready emotional intelligence. You’ll hear how simple moves—naming tension without inflaming it, correcting in private, praising in public, and acting fast on craft feedback—drive trust, safety, and real production.

Backed by insights inspired by Daniel Goleman, Gallup, FMI, and real contractor case studies, this episode shows foremen and supers how to hold high standards and keep people bought in.

If you run crews and want fewer blowups, better retention, and stronger performance, this one’s non-negotiable listening. #BeNEXT