Every entrepreneur has worn the mask of success. You smile through stress, act confident when you’re uncertain, and say “yes” when you’re barely hanging on. In this episode of OctoClean Media, Greg and I pull back the curtain on what it really takes to keep a business alive the struggles, the failures, and the lessons that shape strong entrepreneurs. We talk about the pressure to look bigger than you are, the danger of overpromising, and the burnout that comes from pretending everything’s per...
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Every entrepreneur has worn the mask of success. You smile through stress, act confident when you’re uncertain, and say “yes” when you’re barely hanging on. In this episode of OctoClean Media, Greg and I pull back the curtain on what it really takes to keep a business alive the struggles, the failures, and the lessons that shape strong entrepreneurs. We talk about the pressure to look bigger than you are, the danger of overpromising, and the burnout that comes from pretending everything’s per...
A Customer Onboarding Process That Leads to Referrals
The OctoClean Podcast
28 minutes
2 months ago
A Customer Onboarding Process That Leads to Referrals
What if your onboarding process didn’t just welcome customers but turned them into your biggest source of referrals? In this episode, we uncover how a strong onboarding system builds trust, creates memorable “wow” moments, and transforms satisfied customers into powerful referral sources that help your business grow. You’ll learn what makes onboarding effective, how to add personal touches that stick, and the right strategies to move from loyalty to referrals. Plus, we’ll share stories, dive...
The OctoClean Podcast
Every entrepreneur has worn the mask of success. You smile through stress, act confident when you’re uncertain, and say “yes” when you’re barely hanging on. In this episode of OctoClean Media, Greg and I pull back the curtain on what it really takes to keep a business alive the struggles, the failures, and the lessons that shape strong entrepreneurs. We talk about the pressure to look bigger than you are, the danger of overpromising, and the burnout that comes from pretending everything’s per...
