Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships

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The PartsEdge Podcast

PartsEdge

158 episodes

6 days ago

Real stories from the front lines of Fixed Ops. Join Chuck Hartle for insights that help dealerships run smarter and profit more. Brought to you by PartsEdge, the #1 DMS optimization and proficiency tool for inventory management, designed to save time and increase inventory profits. Discover how PartsEdge can skyrocket your profits here: https://www.partsedge.com

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Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships

The PartsEdge Podcast

36 minutes 33 seconds

5 months ago

Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships

In this episode, Kaylee talks with Alex Hines, VP of North America at Eccentric, about one of the biggest missed opportunities in automotive: accessories. With only 5% of a $50B market flowing through franchise dealers, Alex shares how Eccentric is helping stores win back sales using 3D visualization, early intent capture, and smarter upsell tools.

They dive into:

Why accessories don’t get sold
How tech is removing friction from the process
The impact on parts inventory and dealer profitability

From lead to post-sale, Alex lays out a bold vision for bridging the gap between consumer desire and dealership execution.

🔗 Learn more about Eccentric: weareeccentric.com