In this Happy Hour episode, Tim and Michael open with the December spiral — too-early Christmas parties, the pressure to “catch up before the end of the year,” and the collective madness that hits hospitality every November. Their thesis? It’s okay to say no, it’s okay to push things to Jan or Feb, and it’s okay to stop saying “Happy New Year” after the first week of January. The pair riff on the emotional pressure of year-end expectations and the strange social rituals that come with it. The...
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In this Happy Hour episode, Tim and Michael open with the December spiral — too-early Christmas parties, the pressure to “catch up before the end of the year,” and the collective madness that hits hospitality every November. Their thesis? It’s okay to say no, it’s okay to push things to Jan or Feb, and it’s okay to stop saying “Happy New Year” after the first week of January. The pair riff on the emotional pressure of year-end expectations and the strange social rituals that come with it. The...
Compliance – Getting Your House In Order Before Culture Breaks
The PAX Hospitality Podcast
1 hour 8 minutes
1 week ago
Compliance – Getting Your House In Order Before Culture Breaks
In this episode of The PAX Hospitality Podcast, Leon Kennedy sits down with HR and people & culture specialist Kate Hemat-Siraky to unpack the relatively unsexy but absolutely critical foundation of a healthy hospitality business: compliance. Sitting in the Consistency layer of the PAX Pyramid (after Identity and Product, before Promo), this conversation is about getting your “house in order” so your people, finance and culture have something solid to stand on. Together, they walk through...
The PAX Hospitality Podcast
In this Happy Hour episode, Tim and Michael open with the December spiral — too-early Christmas parties, the pressure to “catch up before the end of the year,” and the collective madness that hits hospitality every November. Their thesis? It’s okay to say no, it’s okay to push things to Jan or Feb, and it’s okay to stop saying “Happy New Year” after the first week of January. The pair riff on the emotional pressure of year-end expectations and the strange social rituals that come with it. The...