In this Happy Hour episode, Tim and Michael open with the December spiral — too-early Christmas parties, the pressure to “catch up before the end of the year,” and the collective madness that hits hospitality every November. Their thesis? It’s okay to say no, it’s okay to push things to Jan or Feb, and it’s okay to stop saying “Happy New Year” after the first week of January. The pair riff on the emotional pressure of year-end expectations and the strange social rituals that come with it. The...
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In this Happy Hour episode, Tim and Michael open with the December spiral — too-early Christmas parties, the pressure to “catch up before the end of the year,” and the collective madness that hits hospitality every November. Their thesis? It’s okay to say no, it’s okay to push things to Jan or Feb, and it’s okay to stop saying “Happy New Year” after the first week of January. The pair riff on the emotional pressure of year-end expectations and the strange social rituals that come with it. The...
In this episode of The PAX Hospitality Podcast, host Leon Kennedy is joined by Loren Daniels, Tim Varney, and Michael Bascetta to explore one of the simplest yet most powerful frameworks in hospitality: the Pyramid. What starts as a practical chat quickly evolves into a deep dive on why so many businesses pour money into marketing without first building the foundation that makes promotion actually work. We break down the four layers of the Pyramid — Identity, Product, Consistency, and Promo —...
The PAX Hospitality Podcast
In this Happy Hour episode, Tim and Michael open with the December spiral — too-early Christmas parties, the pressure to “catch up before the end of the year,” and the collective madness that hits hospitality every November. Their thesis? It’s okay to say no, it’s okay to push things to Jan or Feb, and it’s okay to stop saying “Happy New Year” after the first week of January. The pair riff on the emotional pressure of year-end expectations and the strange social rituals that come with it. The...
