In this episode of the PAX Hospitality Podcast, Leon Kennedy is joined by Tim Varney, Loren Daniels and Michael Bascetta to unpack The Gen Z Retail Revolution report from Principals — and what it really means for hospitality. Leon frames Gen Z as a “retail earthquake” and a clear changing of the guard: the playbook that worked for the last 20 years is falling over, and operators can either double down on the old rules or pivot into a new reality where Gen Z is both a powerful customer segment...
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In this episode of the PAX Hospitality Podcast, Leon Kennedy is joined by Tim Varney, Loren Daniels and Michael Bascetta to unpack The Gen Z Retail Revolution report from Principals — and what it really means for hospitality. Leon frames Gen Z as a “retail earthquake” and a clear changing of the guard: the playbook that worked for the last 20 years is falling over, and operators can either double down on the old rules or pivot into a new reality where Gen Z is both a powerful customer segment...
Happy Hour – What Does It Take To Be The World’s Most Innovative?
The PAX Hospitality Podcast
29 minutes
3 weeks ago
Happy Hour – What Does It Take To Be The World’s Most Innovative?
In this Happy Hour episode of The PAX Hospitality Podcast, Tim and Michael welcome their first-ever guest to the format: the endlessly fascinating and wildly accomplished Quentin Berthonneau of Oji House. Fresh off a two-month baking odyssey across France, Italy, and the Czech Republic, Quentin talks about travelling with his family, teaching masterclasses, and—no big deal—competing on the world stage at the Panettone World Championships. It’s been a big eight weeks. The chat jumps from Prest...
The PAX Hospitality Podcast
In this episode of the PAX Hospitality Podcast, Leon Kennedy is joined by Tim Varney, Loren Daniels and Michael Bascetta to unpack The Gen Z Retail Revolution report from Principals — and what it really means for hospitality. Leon frames Gen Z as a “retail earthquake” and a clear changing of the guard: the playbook that worked for the last 20 years is falling over, and operators can either double down on the old rules or pivot into a new reality where Gen Z is both a powerful customer segment...
