A new podcast created exclusively for the healthcare insurance industry, The Payor Principle offers actionable insights to help payors navigate business challenges, while future-proofing business for tomorrow. In each episode, our resident payor guru and podcast host Ciji Adams speaks with industry experts about healthcare trends and the challenges and opportunities to improve the experience and achieve better healthcare outcomes for members.
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A new podcast created exclusively for the healthcare insurance industry, The Payor Principle offers actionable insights to help payors navigate business challenges, while future-proofing business for tomorrow. In each episode, our resident payor guru and podcast host Ciji Adams speaks with industry experts about healthcare trends and the challenges and opportunities to improve the experience and achieve better healthcare outcomes for members.
Kevin Riley, senior vice president for healthcare and life sciences at Salesforce, discusses how payors can increase consumer loyalty with robust digital engagement. He offers use cases and strategies for engaging members with varying degrees of digital literacy. He also speaks about the value of self-guided care and the potential for artificial intelligence (AI) to influence positive member and business outcomes.
The Payor Principle, a Salesforce Podcast
A new podcast created exclusively for the healthcare insurance industry, The Payor Principle offers actionable insights to help payors navigate business challenges, while future-proofing business for tomorrow. In each episode, our resident payor guru and podcast host Ciji Adams speaks with industry experts about healthcare trends and the challenges and opportunities to improve the experience and achieve better healthcare outcomes for members.
