Billions of dollars are held by Canadian financial institutions and every day, money is sent and received between bank accounts, safely. But how is your money so safe? In this episode of The PayPod, Payments Canada’s CIO is joined by CDIC’s CEO to discuss the role each organization plays in keeping Canadians’ money safe.
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Billions of dollars are held by Canadian financial institutions and every day, money is sent and received between bank accounts, safely. But how is your money so safe? In this episode of The PayPod, Payments Canada’s CIO is joined by CDIC’s CEO to discuss the role each organization plays in keeping Canadians’ money safe.
The battle for customer experience | Michael Abbott
The PayPod
31 minutes
3 years ago
The battle for customer experience | Michael Abbott
The pandemic has changed payments forever; 2025 is happening now. As digital payments have become almost universally accepted, the next gold rush is for customer experience: own the experience, own the value. What can the payments industry learn from the birth of the credit card in the 1950s to create the standard for services in today’s space? What role will traditional institutions have in the incredible innovation fueling the payments industry? In this episode of The PayPod, host Cyrielle ...
The PayPod
Billions of dollars are held by Canadian financial institutions and every day, money is sent and received between bank accounts, safely. But how is your money so safe? In this episode of The PayPod, Payments Canada’s CIO is joined by CDIC’s CEO to discuss the role each organization plays in keeping Canadians’ money safe.