This month we talk with Benthe and Nicholas about Customer Loyalty Management Topics covered: What defines a successful loyalty program? ✅ Challenges and pitfalls in loyalty management 🚧 Emerging trends and innovations in the loyalty sector 🌐 How to create a customer-centric, effective loyalty strategy 🌱 Don't miss out on this enriching discussion that could transform your approach to customer loyalty! Find their white paper about Loyalty here: https://www2.deloitte.com/nl/nl/pages/customer-and-marketing/articles/how-can-loyalty-drive-growth-in-2023.html