Send us a text If you’re always busy but nothing really seems to move forward, this episode is for you. In part two of our Team Leaders series, we take a closer look at what gets in the way of consistent leadership and how to get back on track. It’s a practical conversation about replacing firefighting with focus and giving your team (and yourself) a clearer sense of direction. From endless meetings to shifting priorities, we explore what’s actually worth your time and how to make it count. W...
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Send us a text If you’re always busy but nothing really seems to move forward, this episode is for you. In part two of our Team Leaders series, we take a closer look at what gets in the way of consistent leadership and how to get back on track. It’s a practical conversation about replacing firefighting with focus and giving your team (and yourself) a clearer sense of direction. From endless meetings to shifting priorities, we explore what’s actually worth your time and how to make it count. W...
Disloyal Bonding Exposed: Protecting Customer Loyalty & Strengthening Service
The Reality of Business
8 minutes
1 year ago
Disloyal Bonding Exposed: Protecting Customer Loyalty & Strengthening Service
Send us a text In the third episode of our mini-series inspired by Whose Side Are You On? Disloyal Bonding and Strategic Lies, Bob & Jeremy continue their examination of deceptive business practices that manipulate customer loyalty – such as disloyal bonding and strategic lies. Through insightful role-plays, they reveal real-world examples: a coffee shop falsely promoting recyclable materials, a tailor’s deceptive discount schemes, and a car service misleading customers with unnecessary ...
The Reality of Business
Send us a text If you’re always busy but nothing really seems to move forward, this episode is for you. In part two of our Team Leaders series, we take a closer look at what gets in the way of consistent leadership and how to get back on track. It’s a practical conversation about replacing firefighting with focus and giving your team (and yourself) a clearer sense of direction. From endless meetings to shifting priorities, we explore what’s actually worth your time and how to make it count. W...
