Mastering Restaurant Staff Training - Communication, Feedback, and Consistency with Jason E Brooks

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The Restaurant Growth Show

The Restaurant Growth Show Podcast

91 episodes

6 days ago

The Restaurant Growth Show is a weekly Podcast covering a range of topics from unique restaurant business models, technological innovations, and cutting-edge techniques through interviews with founders, CEOs, and chefs--all designed to help you grow your restaurant.

Management

Business

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All content for The Restaurant Growth Show is the property of The Restaurant Growth Show Podcast and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business

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Mastering Restaurant Staff Training - Communication, Feedback, and Consistency with Jason E Brooks

The Restaurant Growth Show

35 minutes 40 seconds

1 year ago

Mastering Restaurant Staff Training - Communication, Feedback, and Consistency with Jason E Brooks

In this episode, Jason E Brooks shares essential strategies for effective communication and feedback in training restaurant staff. Learn about the distinct training needs of front and back-of-house teams, the power of role-playing, and overcoming language barriers. Discover the importance of real-time feedback, positive reinforcement, and regular one-on-one meetings in boosting staff confidence and operational consistency. Get practical tips on leveraging digital tools and KPIs for training success across multi-location franchises and foster a culture of open feedback and continuous improvement. Tune in for valuable tips to elevate your leadership approach and enhance service quality in your restaurant.

01:27 Five Key Ways to Improve Communication

05:52 Adapting Training to Experience Levels

09:14 Tailoring Feedback for Different Roles

14:50 Overcoming Communication Barriers

18:18 The Importance of Real-Time Feedback in Food Safety

19:28 Differentiating Real-Time and Planned Feedback

20:25 Building Confidence Through Positive Feedback

22:37 Digital Training for Consistency Across Locations

27:49 The Role of Data in Effective Training

29:38 Creating a Culture of Feedback

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