How does a legacy diner institution stay relevant after 76 years without losing its core identity? NORMS President & CEO Mark Politzer joins host Callie Evergreen to unpack a career that stretches from Michelin-star dining to leading one of Southern California’s most beloved legacy brands.
All content for The Restaurant Innovator is the property of FSR magazine and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
How does a legacy diner institution stay relevant after 76 years without losing its core identity? NORMS President & CEO Mark Politzer joins host Callie Evergreen to unpack a career that stretches from Michelin-star dining to leading one of Southern California’s most beloved legacy brands.
Lessons on Growth, Grit, and Investing in People with Hi Neighbor’s Tai Ricci
The Restaurant Innovator
40 minutes
3 months ago
Lessons on Growth, Grit, and Investing in People with Hi Neighbor’s Tai Ricci
From the theater stage to San Francisco’s restaurant scene, Tai Ricci brings a unique perspective to hospitality. In this episode, the Hi Neighbor Hospitality Group co-founder shares how her theater background shaped her leadership style and taught her the value of presence, empathy, and improvisation in the dining room and beyond. Tai reflects on the pivotal decisions that defined Hi Neighbor’s culture, sharing candid lessons on how to lead with heart, build resilience in a high-pressure ind...
The Restaurant Innovator
How does a legacy diner institution stay relevant after 76 years without losing its core identity? NORMS President & CEO Mark Politzer joins host Callie Evergreen to unpack a career that stretches from Michelin-star dining to leading one of Southern California’s most beloved legacy brands.
