When you visit an online site, data about your behaviour is abundant. Powerfront's avatar makes it visually accessible to customer service reps. Have you seen the "sleepy" pop-up at The Benjamin hotel in New York? Or the Well Travelled Trunk tree at the Sofitel? Hotel lobbies are another touchpoint for retailers to reach their consumers as foot traffic at malls continues to decline. And Trampery, the London fashion incubator, has officially graduated its first cohort from the Sustainable Fashion Accelerator program.
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When you visit an online site, data about your behaviour is abundant. Powerfront's avatar makes it visually accessible to customer service reps. Have you seen the "sleepy" pop-up at The Benjamin hotel in New York? Or the Well Travelled Trunk tree at the Sofitel? Hotel lobbies are another touchpoint for retailers to reach their consumers as foot traffic at malls continues to decline. And Trampery, the London fashion incubator, has officially graduated its first cohort from the Sustainable Fashion Accelerator program.
Consumers are trading down, and luxury continues to grow
The Retail and Product Daily
5 minutes 48 seconds
6 years ago
Consumers are trading down, and luxury continues to grow
Premium fashion labels are starting to feel some consumer uncertainty as Hugo Boss, and Ted Baker issue statements suggesting they will miss their quarterly targets. This underscores a larger shift that is showing a reduction in consumer spending in the middle markets.
At the mass consumption end of the price market, have customers hit peak happiness? Morgan Stanley analyst Geoff Ruddell says they have - at least in clothing. Clothing sales in developed countries have been stagnant or declining.
And we are missing one week of "holiday shopping" this year between American Thanksgiving and Christmas. How to manage?
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The Retail and Product Daily
When you visit an online site, data about your behaviour is abundant. Powerfront's avatar makes it visually accessible to customer service reps. Have you seen the "sleepy" pop-up at The Benjamin hotel in New York? Or the Well Travelled Trunk tree at the Sofitel? Hotel lobbies are another touchpoint for retailers to reach their consumers as foot traffic at malls continues to decline. And Trampery, the London fashion incubator, has officially graduated its first cohort from the Sustainable Fashion Accelerator program.
