Up next on The Retail Podcast: Dive deep into the evolution of customer experience with Shamas Aziz, Interim Customer Experience Specialist at MATCHES FASHION.
Shamas drops his views on how to elevate customer experience, effectively use data, tackle digital transformations, and the importance of building customer trust in AI technologies.
Get ready for a conversation full of insights on adapting and growing with the ever-changing needs of customers!
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Up next on The Retail Podcast: Dive deep into the evolution of customer experience with Shamas Aziz, Interim Customer Experience Specialist at MATCHES FASHION.
Shamas drops his views on how to elevate customer experience, effectively use data, tackle digital transformations, and the importance of building customer trust in AI technologies.
Get ready for a conversation full of insights on adapting and growing with the ever-changing needs of customers!
Inside Vestua’s Strategy To Scale Up Their Resale Business
The Retail Podcast by Vue.ai
44 minutes 56 seconds
4 years ago
Inside Vestua’s Strategy To Scale Up Their Resale Business
The resale market is thriving at the moment. With today’s shoppers drifting towards more deliberate, accessible shopping patterns, the total second-hand apparel market is expected to double in the next five years to $51 billion. Meet Santiago Valdés and Joaquín Zavala, the co-founders of Vestuá. Founded in 2014, Vestuá is an eCommerce platform for resale lovers. The multi-fashion brand reseller is changing the way we give pre-loved items a second-hand life through their robust logistics and commitment to reducing the environmental impact of the fashion industry. Tune into this video podcast and listen to them talk about:
– What made them step into the re-commerce industry
– How the consumer mindset is adapting to the second-hand retail model
– The long term value of technology investments for second-hand retailers
– What good customer experience looks like
– The challenges that the pandemic brought with it and how they’ve had to adapt to the new normal
The Retail Podcast by Vue.ai
Up next on The Retail Podcast: Dive deep into the evolution of customer experience with Shamas Aziz, Interim Customer Experience Specialist at MATCHES FASHION.
Shamas drops his views on how to elevate customer experience, effectively use data, tackle digital transformations, and the importance of building customer trust in AI technologies.
Get ready for a conversation full of insights on adapting and growing with the ever-changing needs of customers!
