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The Retention Road
Deb Mukherjee
8 episodes
4 months ago
100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.
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Marketing
Business,
Entrepreneurship
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All content for The Retention Road is the property of Deb Mukherjee and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.
Show more...
Marketing
Business,
Entrepreneurship
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005: How to build an 8 Figure Supplement Brand from ONLY Subscriptions w/ Monica Grohne
The Retention Road
32 minutes
2 years ago
005: How to build an 8 Figure Supplement Brand from ONLY Subscriptions w/ Monica Grohne

Monica Grohne (Founder & CEO at Marea Wellness) shares her story of how she built a drinkable supplement brand that launched back in 2020. She shares how community building and direct feedback from customers has been crucial for the brand's success as well as how customer interviews help with their brand tone, website copy, ad copy and overall language. They dive into Marea’s email and sms marketing strategy, how loyalty programs work best when you actually speak to your customers and how they've been able to measure retention in an 8 figure brand.


SHOW NOTES

0:19 - 4:23 Who is Monica Grohne?

4:24 - 7:10 What is Marea's retention strategy?

7:11 - 11:34 What was Marea’s biggest retention campaign?

11:35 - 14:06 How does Marea's Facebook community help with the brand’s retention?

14:07 - 16:34 How does Marea push its other products and services to consumers?

16:35 - 17:14 Bounty

17:15 - 18:49 What is Marea's repeat customers rate + how do they sustains & grow it? 

18:50 - 22:44 What is Marea's most profitable retention flow?

22:45 - 25:12 What is Marea's email & sms marketing strategy? 

25:13 - 28:01 What loyalty program strategy has worked the best for Marea?

28:02 - 30:49 How do you setup a loyalty program that works?

30:50 - 31:42 How does Marea measure retention?

CONNECT WITH MONICA GROHNE

🌐 Website: https://mareawellness.com/

🐦 Twitter: https://twitter.com/monicagrohne?lang=en

📸 Instagram: https://www.instagram.com/monicagrohne/

🖇️ LinkedIn: https://www.linkedin.com/in/mmpurington


CONNECT WITH DEB MUKHERJEE

🐦 Twitter: https://twitter.com/debgotwired

📸 Instagram: https://www.instagram.com/debgotwired/

🖇️ LinkedIn: https://www.linkedin.com/in/debgotwired/


💜 Leave a review on Apple Podcasts

https://podcasts.apple.com/us/podcast/the-retention-road/id1670687024


🟢 Leave a rating on Spotify

https://open.spotify.com/show/0ZIB7LnUomx3OgYUBG1Ma1?si=2ea1d61076824f26


Thanks for listening!

The Retention Road
100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.