In a world full of constant distractions, the people who choose to make time for us stand out — and for Charlie Horonzy, founder of Focused Up Financial, that simple act has become one of the clearest measures of trust. Across his career, Charlie has experienced both the steady confidence that comes from a generous mentor who always shows up, and the frustration that emerges when communication breaks down and leadership disappears. Those two contrasts shaped his entire understanding of trust,...
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In a world full of constant distractions, the people who choose to make time for us stand out — and for Charlie Horonzy, founder of Focused Up Financial, that simple act has become one of the clearest measures of trust. Across his career, Charlie has experienced both the steady confidence that comes from a generous mentor who always shows up, and the frustration that emerges when communication breaks down and leadership disappears. Those two contrasts shaped his entire understanding of trust,...
Setting Expectations: How Transparency Builds Financial Trust with Ian Bloom
The Rise and Fall of Trust
27 minutes
1 month ago
Setting Expectations: How Transparency Builds Financial Trust with Ian Bloom
Trust in financial services isn't built through credentials or polished sales pitches. It’s earned through transparency, consistent communication, and a genuine willingness to help—even when there's nothing in it for you. But what happens when those elements are missing? The contrast can be stark, stressful, and leave you wondering if you got a fair deal. Ian Bloom, a financial life planner, knows this better than most. Through two vastly different mortgage experiences (one that exemplified t...
The Rise and Fall of Trust
In a world full of constant distractions, the people who choose to make time for us stand out — and for Charlie Horonzy, founder of Focused Up Financial, that simple act has become one of the clearest measures of trust. Across his career, Charlie has experienced both the steady confidence that comes from a generous mentor who always shows up, and the frustration that emerges when communication breaks down and leadership disappears. Those two contrasts shaped his entire understanding of trust,...