It's a super-sized Scribble this week! Jeremy Bradley's on a rant this week and it's all because he spent a full day with kids. His observation is that kids, these days, are obnoxious and suck. The big question: are the parents to blame? JB shares a story about the day-long charity event that had him wondering what the hell is wrong with the younger generation. "I'm going to tell you why I hate kids," he says with a laugh. The moment that set him off -- OFF! -- is explained. JB also wonders w...
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It's a super-sized Scribble this week! Jeremy Bradley's on a rant this week and it's all because he spent a full day with kids. His observation is that kids, these days, are obnoxious and suck. The big question: are the parents to blame? JB shares a story about the day-long charity event that had him wondering what the hell is wrong with the younger generation. "I'm going to tell you why I hate kids," he says with a laugh. The moment that set him off -- OFF! -- is explained. JB also wonders w...
Make customer service human again - Episode 556 - The Scribble with Jeremy Bradley
The Scribble with Jeremy Bradley
34 minutes
1 month ago
Make customer service human again - Episode 556 - The Scribble with Jeremy Bradley
Are companies too needy? They seem desperate for feedback and reviews 10 minutes after the transaction is completed. Plus, it seems like they want more and more personal information from you while providing less and less personal service. Jeremy Bradley goes on another rant about how "customer service ain't what it used to be." (Or is it "customer experience" now?) He talks about how companies are quick to grab your email address or phone number when you want to ask a simple question, yet add...
The Scribble with Jeremy Bradley
It's a super-sized Scribble this week! Jeremy Bradley's on a rant this week and it's all because he spent a full day with kids. His observation is that kids, these days, are obnoxious and suck. The big question: are the parents to blame? JB shares a story about the day-long charity event that had him wondering what the hell is wrong with the younger generation. "I'm going to tell you why I hate kids," he says with a laugh. The moment that set him off -- OFF! -- is explained. JB also wonders w...
