Ever wished you could take your words back? Dr Felicia Ferrara says you don't need to say it. You can do this instead. She has five tips you can do instead to ensure that never happens again. Effective leaders are able to control what they say, even when they feel provoked.  In the post-pandemic workplace, people may look normal but given what they have been through, many will be suffering a type of Covid PTSD. Everyone's lives have been disrupted and many have lost loved ones while working from home and homeschooling. They may be more sensitive, defensive, even touchy. As a leader, you may be feeling the same way. That's why it's more important than ever to not fall into the trap of saying hurtful things.  The good news is, you don't have to fear saying the wrong thing. Join me as I interview Dr Felicia Ferrara about what to do instead so you don't blow it again!  Dr Ferrara is a psychologist, relationship coach and forensic legal consultant for the courts. Her strategies help improve the most extreme cases so they can certainly be helpful in the workplace.

Visit www.FeliciaFerrara.com