We revisit how employers can control healthcare spend while expanding employee choice through ICRAs, with Chad Schneider of Thatch sharing what works, what breaks, and what’s next. We dig into change management, decision tools, dynamic contributions, and the broker’s evolving role. • Why ICRAs surged after 2020 and boomed in 2024 • Carrier expansion and a stronger individual market • The real barrier being change management and fintech • Decision support that mirrors travel-style shopping • ...
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We revisit how employers can control healthcare spend while expanding employee choice through ICRAs, with Chad Schneider of Thatch sharing what works, what breaks, and what’s next. We dig into change management, decision tools, dynamic contributions, and the broker’s evolving role. • Why ICRAs surged after 2020 and boomed in 2024 • Carrier expansion and a stronger individual market • The real barrier being change management and fintech • Decision support that mirrors travel-style shopping • ...
EP 518 ENCORE: Quality Without Guesswork - with Kate Grohall
The ShiftShapers Podcast
26 minutes
3 weeks ago
EP 518 ENCORE: Quality Without Guesswork - with Kate Grohall
We explore how reducing variation in cost, outcomes, and experience creates real value, and why deep provider metrics and real-time member support outperform box-checking credentialing. Kate Grohal shares a playbook for aligning incentives without repeating the mistakes that soured HMOs. • defining quality as reducing variation across cost, outcomes, experience • Kate’s path from patient escort to quality leader • why NCQA alone falls short for measuring provider performance • additional met...
The ShiftShapers Podcast
We revisit how employers can control healthcare spend while expanding employee choice through ICRAs, with Chad Schneider of Thatch sharing what works, what breaks, and what’s next. We dig into change management, decision tools, dynamic contributions, and the broker’s evolving role. • Why ICRAs surged after 2020 and boomed in 2024 • Carrier expansion and a stronger individual market • The real barrier being change management and fintech • Decision support that mirrors travel-style shopping • ...
