In this episode of SILosophy, Tania Gomez sits down with Ollie Vles, founder and CEO of Strength in Care, to discuss the complexities of managing challenging behaviours in SIL homes. Ollie shares his unique approach to participant support, staffing strategies, property management, and the importance of creating the right environment for success.   Episode Highlights: 00:00 – Welcome back to SILosophy with Ollie Vles from Strength in Care 02:20 – Common challenges in managing complex behaviours in SIL homes 05:10 – Why the physical environment is a critical factor in reducing incidents 07:45 – Proactive measures to minimise behaviours (reducing anxiety, structuring environments) 10:20 – The importance of long-term, well-supported staff in behaviour management 13:00 – Recruiting & retaining staff for high-needs participants 16:30 – Best practices for communication between staff & participants 19:50 – Managing property damage & dealing with housing limitations 22:15 – Tips for handling reportable incidents & restrictive practices 24:00 – Final thoughts on supporting participants with complex needs   Follow Tania Gomez Consulting on Facebook: https://www.facebook.com/taniagomezconsulting/ Instagram: https://www.instagram.com/taniagomezconsulting/ LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting   Or you can also visit our website: http://www.taniagomez.com.au/   #silosophy, #taniagomezconsulting, #complexparticipants, #ndis, #supportwork, #disabilitysupport, #ndissupport, #inclusivepractice, #ndisprovider, #silproviders, #supportcoordination, #disabilitycare, #ndiscommunity, #participantcare