We recently sat down with Joe Tillman, founder of T Squared Logistics and co-author of the WERC DC Measures annual benchmarking study to learn more about the study and get his insights on 2019 results.

From an APICS body of knowledge perspective you’ll hear many key terms referenced including perfect order, SCOR, balanced scorecard, Kanban, slotting, 80/20, theory of constraints, triple bottom line, and IATA…