Episode 140: Jay and Tom break down the (polite) battle for control in the business development process. As a lawyer, you have more power and leverage the more unique and differentiated you are from the competition. This impacts pricing power, the ability to avoid RFPs, and dynamics in the attorney/client relationship as well. Lawyers who have “power” aren’t merely order takers—they steer the ship when it comes to strategy. Listen in to learn what this type of power is, its impact, and how to get more of it.
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Episode 140: Jay and Tom break down the (polite) battle for control in the business development process. As a lawyer, you have more power and leverage the more unique and differentiated you are from the competition. This impacts pricing power, the ability to avoid RFPs, and dynamics in the attorney/client relationship as well. Lawyers who have “power” aren’t merely order takers—they steer the ship when it comes to strategy. Listen in to learn what this type of power is, its impact, and how to get more of it.
Episode 128: Phillip Russell on Providing All-Star Client Service
The Thought Leadership Project
2 years ago
Episode 128: Phillip Russell on Providing All-Star Client Service
Episode 128: In this episode, Phillip Russell, OSHA and employment lawyer at Ogletree Deakins, joins Jay to discuss the importance of client service. Learn about the fundamental principles of client service, why it’s so important to have a one-size-fits-one mindset about client service, how to gain an understanding of your client’s needs, and the role of responsiveness in client service and business development.
The Thought Leadership Project
Episode 140: Jay and Tom break down the (polite) battle for control in the business development process. As a lawyer, you have more power and leverage the more unique and differentiated you are from the competition. This impacts pricing power, the ability to avoid RFPs, and dynamics in the attorney/client relationship as well. Lawyers who have “power” aren’t merely order takers—they steer the ship when it comes to strategy. Listen in to learn what this type of power is, its impact, and how to get more of it.
