Introducing Fin Meetups: Conversations with AI Leaders

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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Intercom

484 episodes

2 weeks ago

On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.

Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter

🏠 www.intercom.com

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🏠 www.intercom.com

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Introducing Fin Meetups: Conversations with AI Leaders

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

34 minutes 46 seconds

1 month ago

Introducing Fin Meetups: Conversations with AI Leaders

This week we want to introduce you to a new podcast from Intercom - Fin Meetups: Conversations with AI Leaders. Explore the promise and practice of AI, from the leaders building it. Hear conversations from founders, engineering, product and customer service leaders, as they discuss the key opportunities and challenges of the AI era. Episode 1 is our Fin x LangChain meetup in Amsterdam, where Fergal Reid, Chief AI Officer, Intercom, building Fin and Marco Perrini, Deployed Engineer, LangChain, shared how Fin evolved from hand-coded experiments to a complex, multi-model system powered by LangGraph. Make sure to follow Fin Meetups: Conversations with AI Leaders: Apple Podcasts: https://podcasts.apple.com/us/podcast/fin-meetups-conversations-with-ai-leaders/id1852609029 Spotify: https://open.spotify.com/show/2Ae5VqOQ0ftClgEI8ltqOq Or wherever you listen to podcasts. If you’d like to join future Fin meetups, subscribe on Luma → https://luma.com/FIN See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.