The Trades Accelerator: Women Leading Business Innovation
Dana Staszkiewicz and Melanie Sloane
64 episodes
1 week ago
In this episode, we talk honestly about accountability and why it’s one of the biggest struggles inside trades companies. Many owners and managers avoid holding their team to clear expectations, and that hesitation slowly wears down performance, culture, and trust. We’ve been there ourselves. We know what it feels like to avoid a tough conversation, and we know the relief that comes when everyone understands what’s expected. We share stories from leading a large team and how accountability he...
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In this episode, we talk honestly about accountability and why it’s one of the biggest struggles inside trades companies. Many owners and managers avoid holding their team to clear expectations, and that hesitation slowly wears down performance, culture, and trust. We’ve been there ourselves. We know what it feels like to avoid a tough conversation, and we know the relief that comes when everyone understands what’s expected. We share stories from leading a large team and how accountability he...
Episode 47: Thoughtful Service: Showing Up for Clients With Heart
The Trades Accelerator: Women Leading Business Innovation
28 minutes
4 months ago
Episode 47: Thoughtful Service: Showing Up for Clients With Heart
In this episode, we talk about what real customer service looks like when it’s done with heart. From sending a simple thank-you card to bringing a soda to a hot job site, we share the small, intentional touches that helped our team build trust and long-term relationships with clients. These aren’t huge gestures—they’re thoughtful habits that became part of how we do business. We also share how we trained our team to care deeply, communicate clearly, and go above and beyond without burning ou...
The Trades Accelerator: Women Leading Business Innovation
In this episode, we talk honestly about accountability and why it’s one of the biggest struggles inside trades companies. Many owners and managers avoid holding their team to clear expectations, and that hesitation slowly wears down performance, culture, and trust. We’ve been there ourselves. We know what it feels like to avoid a tough conversation, and we know the relief that comes when everyone understands what’s expected. We share stories from leading a large team and how accountability he...
