In this conversation, Greg Schmitt, founder of Huge Handyman, shares insights into his journey of growing his handyman business from its inception during the pandemic to a thriving operation with multiple technicians. He discusses the challenges faced, including financial struggles and the importance of understanding key performance indicators (KPIs) for business success. Greg emphasizes the significance of sales strategies, empowering technicians, and utilizing technology to enhance efficiency. He also outlines his vision for future growth, focusing on training and developing a strong team.