Today, we’re uncovering the real power hiding in your clinic’s Google reviews—and how you and I can finally stop dreading those angry or sarcastic messages.

I walk you through the AI automation system we’ve built that doesn’t just reply to reviews but actually understands the emotion, sarcasm, and subtle tone in every comment your patients leave. We’ll break down, step by step, how this works using real technology like BERT and GGNN (don’t worry, I keep it human), and I’ll share practical stories from clinics just like yours.

If you’ve ever felt overwhelmed replying to reviews, or worried that one wrong response could hurt your reputation, this episode is for you.
Let’s see how we can turn patient feedback into a brand superpower, build trust automatically, and still sound 100% human.

Curious how this could work for your clinic? Reach out—or catch our next episode where we’ll help you turn your front desk into a conversion machine.
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