On the heels of the public beta opening for AI-generated runbooks in Runbook Automation, we asked Jake Cohen from product management about how this is different from generating code with something like chatGPT or various AI-powered code completion tools available. We get into prompt engineering, managing output quality, and privacy and security concerns. You can try out generating your first runbook in the new Runbook Automation trial here: https://www.pagerduty.com/sign-up/runbook-automation/