Frontline workers drive industries, but high volume hiring isn’t your average recruitment game. Fountain’s Sean Behr joins us to unpack the tech, tools, and strategies that make hiring seamless—while keeping the human element intact. From hourly worker engagement to fixing recruitment response times, this episode digs into solutions that matter. In this episode, we look at frontline workers, high volume hiring, Fountain, technology, employee engagement, recruitment, hourly workers, hiring practices, job application process, workforce management, communication challenges, employer branding, human capital management, response times, and career advancement. Key Takeaways Frontline hiring demands innovative tech solutions to tackle unique challenges. Employee engagement plays a pivotal role in recruitment and retention. Referrals and targeted messaging boost application success rates. Realistic job previews set clear expectations for candidates. Employer branding should attract the right fit while filtering out mismatches. Timely response times are critical in maintaining applicant interest. Frontline workers need tools designed for communication challenges. High volume hiring thrives on human capital management done right. Career advancement pathways enhance retention and loyalty. Streamlining workforce systems improves efficiency for smaller companies. The ‘telephone game’ in communication can derail engagement—fix it. Frontline workers are more empowered than ever to demand better conditions. Chapters 00:00 Introduction to Frontline Workers and Fountain 02:52 The Human Element in High Volume Hiring 05:59 Transitioning from Passion to Software Development 09:10 Understanding the Differences in Hiring Practices 12:01 The Competitive Landscape for Frontline Workers 15:02 Enhancing the Application Process with Technology 17:55 The Importance of Employee Engagement and Referrals 21:09 Navigating Disparate Systems in Workforce Management 22:52 Communication Challenges for Frontline Workers 24:51 Engaging Employees with Targeted Messaging 26:44 Tracking Employee Engagement and Performance 27:50 The Importance of Realistic Job Previews 30:55 Attracting and Repelling Candidates through Employer Branding 32:42 Creating Pathways for Career Advancement 38:03 The Critical Role of Response Times in Recruitment 40:55 The Value of Frontline Human Capital Management You can learn more about Fountain at: https://www.fountain.com/ and you can connect with Sean Behr on LinkedIn at https://www.linkedin.com/in/seanbehr/ William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices