In this episode of The UX Consultants Lounge, Kyle talks with Lisa Dance, a UX researcher, consultant, author, and community advocate based in Richmond, Virginia. Lisa is the founder of ServiceEase, creator of the UX Census RVA, author of Today Is the Perfect Day to Improve Customer Experiences, and a regular UX voice on Richmond’s business radio scene. Lisa brings a thoughtful, refreshing perspective on what it means to practice UX in a complex and shifting industry. She has built her career...
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In this episode of The UX Consultants Lounge, Kyle talks with Lisa Dance, a UX researcher, consultant, author, and community advocate based in Richmond, Virginia. Lisa is the founder of ServiceEase, creator of the UX Census RVA, author of Today Is the Perfect Day to Improve Customer Experiences, and a regular UX voice on Richmond’s business radio scene. Lisa brings a thoughtful, refreshing perspective on what it means to practice UX in a complex and shifting industry. She has built her career...
Erika Hall and Mike Monteiro - Consulting with Backbone: Authenticity, Humanity, and the Value of Hard Truths
The UX Consultants Lounge
1 hour 3 minutes
11 months ago
Erika Hall and Mike Monteiro - Consulting with Backbone: Authenticity, Humanity, and the Value of Hard Truths
In this episode of The UX Consultants Lounge, host Kyle Soucy sits down with two legendary figures in the UX and design consulting world: Erika Hall and Mike Monteiro, co-founders of Mule Design. Known for their honesty, wit, and willingness to challenge the status quo, Erika and Mike bring decades of experience—and a few well-placed truth bombs—to this candid conversation about UX consulting. Key Topics Covered: The Origin of Mule Design: Why they chose the name Mule and how it represents t...
The UX Consultants Lounge
In this episode of The UX Consultants Lounge, Kyle talks with Lisa Dance, a UX researcher, consultant, author, and community advocate based in Richmond, Virginia. Lisa is the founder of ServiceEase, creator of the UX Census RVA, author of Today Is the Perfect Day to Improve Customer Experiences, and a regular UX voice on Richmond’s business radio scene. Lisa brings a thoughtful, refreshing perspective on what it means to practice UX in a complex and shifting industry. She has built her career...
