In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
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In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
#93 Joey Rios, NASA and UTM: Solve Something Right Now
The Vertical Space
1 hour 9 minutes
6 months ago
#93 Joey Rios, NASA and UTM: Solve Something Right Now
In this episode we sit down with Dr. Joey Rios, Chief Technologist for the Aviation Systems Division at NASA Ames Research Center, for a discussion on the evolution of Unmanned Aircraft Systems Traffic Management (UTM). Joey takes us through the early days of UTM development, reflecting on the foundational principles, the initial use cases, and how the vision has evolved over time. We dive deep into the challenges of airspace design, the reasoning behind the U.S. federated model, and how it c...
The Vertical Space
In this episode, Delta Air Lines CEO Ed Bastian breaks down what truly differentiates a great airline: people and culture. Ed shares why “take care of your people first” isn’t a slogan (it’s Delta’s operating system!) and how that shows up in reliability, premium customer experience, and everyday leadership. We get a candid look at running a 100,000-person, 5,000-flights-a-day operation; the metrics he checks first (on-time arrivals and cash); and why accessibility and listening are his non-n...
