In this episode of The Way We Source, our host Sam Jenks welcomes Jon Hansen, a seasoned voice in procurement with over four decades of experience.

Jon, the founder of Procurement Insights, shares his unique 360-degree perspective on why many procurement initiatives fail and how technology can succeed or falter.

The conversation delves into the challenges of tech-led approaches, the importance of human-centric models, and the often-overlooked mid-market segment.

Jon's insights offer a compelling look at the future of procurement and the critical role of practitioners in driving success.

Timestamps:

(00:00) Introduction to Jon Hansen and his background in procurement

(05:12) The evolution of procurement technology over the decades

(12:45) Challenges with tech-led approaches and the importance of human-centric models

(20:30) The role of mid-market organizations in procurement

(28:15) The Hanson Fitts score and measuring practitioner readiness

(35:50) The future of procurement and the need for practitioner-led success

(45:00) Quick-fire round with personal insights from Jon Hansen