This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
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This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
In this episode, I welcome Ken Trupke, president of Clarity Advisors, to the show.Ken shares insights on winning back lost business, including his remarkable story of recovering a seven-figure deal. He also discusses how to align and engage teams while improving communication—and the profound effects these strategies have on both company culture and the bottom line. Tune in to hear Ken's insights for turning business setbacks into successes. 00:23 Meet Ken Trupke: Preside...
The WinBack Marketing Podcast
This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
