This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
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This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
This week I have the pleasure of welcoming Ben Wolf to the show. Ben is the founder of Wolf's Edge Integrators, the world’s largest fractional COO firm.In this episode we take a slight detour from our usual discussions on winback strategy to talk about the people side of winback.The success of a winback campaign hinges on having the right people, in the right seats to execute your strategy. And in this episode, Ben Wolf is going to show us how do just that.There’s nothing like learning f...
The WinBack Marketing Podcast
This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...