This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
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This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...
Winback, Retention & the High Cost of Money with Mark Stouse
The WinBack Marketing Podcast
58 minutes
1 year ago
Winback, Retention & the High Cost of Money with Mark Stouse
This week I have the pleasure of welcoming Mark Stouse, the CEO of ProofAnalytics.ai to the show.In this episode, Mark shares a fascinating winback story, talks about the devastating effects of attrition and the profound effects of the current high cost of money. This is a very rich episode and I know you'll get a lot out of Mark’s insight and POV.
The WinBack Marketing Podcast
This week, I welcome Adi Klevit, the founder of Business Success Consulting Group, to the show. In this episode, Adi shares her expertise in creating, documenting, optimizing, and implementing business processes. She also discusses the untapped revenue potential of past clients and shares compelling stories of successful winbacks. Adi also highlights the importance of seeking customer feedback, and embracing and learning from negative feedback.00:51 The Gold Mine in Existing Clients01:30...