If you want a shop that can run without you, cross training is the starting point. Before systems, before leadership, before stepping out of installs, you need a team that can move as one. Sean Kenney (Precision Auto) learned this early. He realized that a self running shop is built on people who know how to support each other and fill the gaps long before he ever stepped back from the tools.
In this episode of The WrapOps Podcast, Tanor Banks sits down with Sean Kenney, who shares how he went from installer to owner by teaching his team to handle every stage of the workflow. Cross training became the foundation for smoother installs, faster turn times and a business that no longer collapsed when one person called off.
Sean walks through the real story of building a shop that grows without constant supervision. The decisions. The mistakes. The turning points. And the systems he built so he could stop being the only one holding everything together.
💡 What You’ll Learn in This Episode:
• Why cross training is the first step toward a self running shop
• How Sean built a team where every person supports the workflow
• The moment he realized doing everything himself was keeping the shop stuck
• Simple systems that helped him step back from installs
• How he hired and trained people long before he felt ready
• The mindset shift that separated him from the owner he used to be
🧠Key Mindset:
 You cannot grow into the owner you want to be while clinging to the installer you used to be. Letting go is the step that builds a bigger future for you, your team, and your shop.
🌀 Your shop can run without you. Sean shows you how that journey actually looks.
This episode is sponsored by WrapFam Unleashed:
https://www.thewrapfam.com/subscribe
Connect with Sean
https://www.precisionauto.group/
https://www.instagram.com/PrecisionAutoRepairMA/#
Connect with WrapOps:
http://www.wrapops.com
http://Instagram.com/wrap.ops
http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr
Resources:
Find tools and links mentioned here:
https://www.wrapops.com/resources
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