Send us a textWelcome to a Podcast Takeover Episode of The ZIZO Effect! This week, Dan Smitley takes over as host, flipping the script and putting Jimmy Chebat in the guest seat. In this takeover, Dan doesn’t hold back—he challenges Jimmy with tough questions about gamification, workforce management, and creating more engaging work environments. Episode Overview: With his expertise in workforce management, contact center operations, and strategic thinking, Dan leads a conversat...
All content for The ZIZO Effect is the property of ZIZO Technologies Inc. and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Send us a textWelcome to a Podcast Takeover Episode of The ZIZO Effect! This week, Dan Smitley takes over as host, flipping the script and putting Jimmy Chebat in the guest seat. In this takeover, Dan doesn’t hold back—he challenges Jimmy with tough questions about gamification, workforce management, and creating more engaging work environments. Episode Overview: With his expertise in workforce management, contact center operations, and strategic thinking, Dan leads a conversat...
Send us a textWelcome to Season 2 of The ZIZO Effect!This season, we explore the unique experiences of agents, managers, and executives in call centers, uncovering valuable insights and lessons they've learned along the way.Episode Overview:In this episode, we speak with Negra Tutundzic, the Employee Engagement Team Lead at Wayfair, who shares her invaluable insights on how empathy, engagement, and recognition are key drivers of workplace culture. Negra discusses the crucial role that frontli...
The ZIZO Effect
Send us a textWelcome to a Podcast Takeover Episode of The ZIZO Effect! This week, Dan Smitley takes over as host, flipping the script and putting Jimmy Chebat in the guest seat. In this takeover, Dan doesn’t hold back—he challenges Jimmy with tough questions about gamification, workforce management, and creating more engaging work environments. Episode Overview: With his expertise in workforce management, contact center operations, and strategic thinking, Dan leads a conversat...
