This episode of the EY Think Ecosystem podcast, hosted by Anindo Dutta, EY-ServiceNow Global Alliance Leader, centers on the integration of AI. Featuring Kevin Barnard, Deputy Chief Innovation Officer, ServiceNow, Pascal Bornet, an award-winning expert on AI, and Amy Gennarini, EY Global and America's Risk Technology Leader, our guests discuss the challenges of adopting and scaling AI into business and the ethical ramifications around it, while presenting incisive case studies illustrating the technology’s transformative potential. 

Listen to the episode to understand how AI offers immense opportunities yet must be approached with a well-defined governance framework, transparent communication and a focus on human-centric design.  

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