Scaling Design Talent with Sara Fortier

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This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

Gerry Scullion

326 episodes

5 days ago

Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.

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Scaling Design Talent with Sara Fortier

This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

44 minutes

2 months ago

Scaling Design Talent with Sara Fortier

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From solo consultant to scaling a design talent powerhouse—Sara Fortier (CEO of Outwitly) reveals what it really takes to grow, hire, and thrive in today’s design economy. Whether you’re a designer eyeing contracting or a leader scaling teams, this conversation is packed with insights you won’t want to miss.

In this episode, Gerry Scullion speaks with Sara Fortier, CEO and founder of Outwitly, about her journey from being a hands-on designer to leading a 20+ person team and connecting contractors with organisations across North America.

Sara shares lessons on contracting, client relationships, hiring, leadership growth, and how AI is reshaping the design industry. If you’re a designer considering contracting, or a leader thinking about scaling your practice, this conversation is full of insights.

Preorder Design Research Mastery:
https://www.amazon.co.uk/Design-Research-Mastery-Buy-Products/dp/9063699549

Learn more about Outwitly - Your Trusted UX Partners ™ for building high-impact teams.
http://outwitly.com/

Connect with Sara Fortier on LinkedIn
https://www.linkedin.com/in/sarafortier/

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Creators & Guests

Gerry Scullion - Host