This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast
Gerry Scullion
326 episodes
5 days ago
Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences.
Hosted by Gerry Scullion, with over 1-million downloads worldwide.
Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life.
Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change.
Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.
All content for This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast is the property of Gerry Scullion and is served directly from their servers
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Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences.
Hosted by Gerry Scullion, with over 1-million downloads worldwide.
Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life.
Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change.
Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.
Shape of Play: Insights from Mattel's Global Research Study with MADO's Jaclyn Suzuki
This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast
45 minutes
5 months ago
Shape of Play: Insights from Mattel's Global Research Study with MADO's Jaclyn Suzuki
In this episode of This is HCD, Gerry Scullion is joined by Jaclyn Suzuki, co-founder of MADO and former creative director at Ziba, to explore a global study on the evolving nature of play — commissioned by toy giant Mattel.
With data from over 33,000 people across seven countries, Jaclyn dives into what makes play essential in our lives, how it’s shifting across cultures, and how brands can harness its power.
We unpack six distinct play personalities, the relationship between play and stress, and the role of play in building social cohesion across generations. Whether digital or physical, playful experiences shape our creativity, resilience, and sense of connection.
The Shape of Play study overview on Mattel site: https://corporate.mattel.com/the-shape-of-play
The Shape of Play case study by MADO: https://www.lookwithmado.com/mattel-1
MADO website: https://www.lookwithmado.com/
Connect with Jaclyn via Linkedin: https://www.linkedin.com/in/jaclyn-suzuki/
Key Takeaways:
🌍 Play is Universal: It transcends age, borders, and background.
🤖 Digital vs Physical: The nuances of screen-based vs real-world play.
🎯 Future of Play: How brands are reimagining connection through play.
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This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast
Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences.
Hosted by Gerry Scullion, with over 1-million downloads worldwide.
Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life.
Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change.
Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.
