This month on Tonka Talks, Michael dives deep into Communicative Intelligence with author and expert Professor Kendall Zoller. Together, they've tackled the challenges of virtual training during COVID, and now they're here to share their insights with you.
Discover the three key areas of Communicative Intelligence:
- Cognitive: Sharpen your thinking and understanding.
- Emotional: Master the art of reading emotions (yours and others').
- Behavioural: Adapt your communication style for maximum impact.
Plus, don't miss Kendall's heartwarming message to his 14-year-old self!
This episode is packed with practical tips to help you become a more confident and effective communicator, no matter the situation.
- 0:59 - 2:53 - Kendall introduces himself and Sacramento
- 2:54 - 4:40 - Virtual workshop experience during COVID-19 (200+ co-facilitated) & Kendall's global consulting adventures
- 4:50 - 6:59 - Kendall's recent travel as a consultant (London, Hong Kong, Bali, Germany, Shanghai) & airplane encounters
- 7:00 - 9:45 - Understanding Communicative Intelligence
- 9:52 - 12:03 - Global cultural differences in communication (eye contact, gestures, language)
- 12:25 - 20:00 - Making presentations fantastic: differentiating presenters & facilitators
- 20:20 - 24:02 - Building connection and a strong group while facilitating
- 24:19 - 25:14 - Kendall's dream dinner guests (dead or alive)
- 25:54 - 28:15 - Leadership preferences: systems thinking, values-driven leaders & Kendall's inspirations
- 28:35 - 39:53 - Shifting leadership styles, evolving education, and creating change
- 42:20 - 48:04 - Reflecting on 4 years of global virtual workshops
