touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians' practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.
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touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians' practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.
TP461 - Recorded Live From the 2025 HCIC Conference in Las Vegas, NV
touch point podcast
39 minutes
1 week ago
TP461 - Recorded Live From the 2025 HCIC Conference in Las Vegas, NV
Recorded on-site at the 2025 HealthCare Internet Conference (HCIC) in Las Vegas, host Chris Boyer sat down with consulting experts Cynthia Newton, Therese Lockemy, and Christine Albert from Solutions Central to discuss the biggest trends shaping healthcare marketing and digital strategy today.
Together, they explore how health systems are navigating rapid change—balancing technology innovation with real-world challenges of collaboration, governance, and growth. The conversation dives into:
Why outside perspectives help organizations see beyond internal blind spots
How cross-department collaboration unlocks smarter, faster decision-making
The role of technology and partnerships in solving core business challenges
Emerging conference themes and what they signal for healthcare marketing in 2025
Plus, the episode wraps up with a special Touch Point Hot Takes segment, where each guest shares their boldest predictions for the future of healthcare digital strategy.
Mentions from the Show:
Cynthia Newton on LinkedIn
Therese Lockemy on LinkedIn
Christine Albert on LinkedIn
SolutionsCentral on LinkedIn
Reed Smith on LinkedIn
Chris Boyer on LinkedIn
Chris Boyer website
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touch point podcast
touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians' practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.
