Once again, I'm joined by James Iranzad (Gooseneck Hospitality) and James Langford-Smith (Pamplemousse Jus), as we dig into a few topics that have been top of mind lately... We kick things off by unpacking what the BCGEU strike has meant for the hospitality industry, and how we can better protect ourselves during future labour negotiations. From there, the discussion shifts to Nikki Bayley’s latest, and we imagine curating our own version; we touch on the recent New York Times feature follow...
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Once again, I'm joined by James Iranzad (Gooseneck Hospitality) and James Langford-Smith (Pamplemousse Jus), as we dig into a few topics that have been top of mind lately... We kick things off by unpacking what the BCGEU strike has meant for the hospitality industry, and how we can better protect ourselves during future labour negotiations. From there, the discussion shifts to Nikki Bayley’s latest, and we imagine curating our own version; we touch on the recent New York Times feature follow...
Talking Tip-Flation, No-Show Fees, Meatless Menus, and Re-Finding the Spark
Track & Food Podcast
1 hour 42 minutes
4 months ago
Talking Tip-Flation, No-Show Fees, Meatless Menus, and Re-Finding the Spark
In this episode, we dive into some of the more pressing (and sometimes frustrating) issues the hospitality world is experiencing right now – beginning with ‘tip-flation’ and the growing backlash from consumers. Is the tipping model completely broken? Or are people just tired of being prompted to tip everywhere they go? From there, we dig into reservation and cancellation policies. Credit card holds are now standard operation, but is a 24-hour cancellation window still fair? What happens when...
Track & Food Podcast
Once again, I'm joined by James Iranzad (Gooseneck Hospitality) and James Langford-Smith (Pamplemousse Jus), as we dig into a few topics that have been top of mind lately... We kick things off by unpacking what the BCGEU strike has meant for the hospitality industry, and how we can better protect ourselves during future labour negotiations. From there, the discussion shifts to Nikki Bayley’s latest, and we imagine curating our own version; we touch on the recent New York Times feature follow...
