Send us a text We’re excited to kick off a new three-part Loyalty Series, where we explore how airlines, hotels, and loyalty status companies are rewriting the rules of traveler engagement. In this first episode, we begin with a refreshingly simple philosophy from KM Malta Airlines: make value clear, make status meaningful, and make the journey smoother. Oliver Piers Ross, Head of Loyalty & CRM, joins us to share how a small flag carrier built a transparent currency, introduced genuinely ...
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Send us a text We’re excited to kick off a new three-part Loyalty Series, where we explore how airlines, hotels, and loyalty status companies are rewriting the rules of traveler engagement. In this first episode, we begin with a refreshingly simple philosophy from KM Malta Airlines: make value clear, make status meaningful, and make the journey smoother. Oliver Piers Ross, Head of Loyalty & CRM, joins us to share how a small flag carrier built a transparent currency, introduced genuinely ...
The Impact of AI on Destination Marketing featuring Discover Puerto Rico
Travel Trends with Dan Christian
1 hour 12 minutes
1 month ago
The Impact of AI on Destination Marketing featuring Discover Puerto Rico
Send us a text In the third and final episode of our Mindtrip mini-series, we head to Puerto Rico to see how AI is reshaping trip planning—making it easier, smarter, and more personal while keeping culture and community at the heart of the journey. We sit down with Discover Puerto Rico’s CMO, Storm Tussey to explore how the destination uses AI to turn inspiration into real itineraries—helping travelers move from “where should I go?” to “here’s my perfect trip.” From safety questions to salsa ...
Travel Trends with Dan Christian
Send us a text We’re excited to kick off a new three-part Loyalty Series, where we explore how airlines, hotels, and loyalty status companies are rewriting the rules of traveler engagement. In this first episode, we begin with a refreshingly simple philosophy from KM Malta Airlines: make value clear, make status meaningful, and make the journey smoother. Oliver Piers Ross, Head of Loyalty & CRM, joins us to share how a small flag carrier built a transparent currency, introduced genuinely ...
