Uncommon Sense - Tools to Improve your Work Forever
Process Management International (PMI)
89 episodes
2 weeks ago
Which everyday leadership behaviours are building trust… and which might be eroding it? Join Partner Consultant, Des Kelly, in conversation with Susannah Clarke as they explore what it really takes to earn trust as a leader. Using the simple but powerful “Trust Equation,” Des shares how credibility, reliability and emotional safety combine, and how unchecked self-interest quietly undermines them all. More resources: Essential Reading for Your Lean Six Sigma and Improvement Journey Le...
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Which everyday leadership behaviours are building trust… and which might be eroding it? Join Partner Consultant, Des Kelly, in conversation with Susannah Clarke as they explore what it really takes to earn trust as a leader. Using the simple but powerful “Trust Equation,” Des shares how credibility, reliability and emotional safety combine, and how unchecked self-interest quietly undermines them all. More resources: Essential Reading for Your Lean Six Sigma and Improvement Journey Le...
Uncommon Sense - Tools to Improve your Work Forever
11 minutes
8 months ago
Decode Ambiguity with Operational Definitions
We’re on the same page… Or are we? In improvement work, misaligned understanding around simple terms like ‘on time’ or ‘complete’ can derail progress before it begins. But PMI Consultant Damion Albinson explains how you can cut through the noise with clear operational definitions. Discover how to turn vague expectations into measurable clarity, avoid costly misunderstandings, and build trust with both customers and colleagues. The difference between rework and results starts with shared...
Uncommon Sense - Tools to Improve your Work Forever
Which everyday leadership behaviours are building trust… and which might be eroding it? Join Partner Consultant, Des Kelly, in conversation with Susannah Clarke as they explore what it really takes to earn trust as a leader. Using the simple but powerful “Trust Equation,” Des shares how credibility, reliability and emotional safety combine, and how unchecked self-interest quietly undermines them all. More resources: Essential Reading for Your Lean Six Sigma and Improvement Journey Le...
