“The 5C’s Of Success ”   🛫 Uncovering The Aviation Mindset - Episode 6 with Ed Chitren 🛬   Summary   I am delighted to be joined by another old mate of mine, Ed Chitren.   Ed and I worked together for the Nissan North America Flight Department, where he was the Gulfstream and Hawker fleet maintenance director.   Ed now heads the team at a US West Coast-based corporate flight department.   In this conversation, we discuss Ed's 5C’s model for approaching maintenance inputs and other challenges in life.   The 5C model consists of staying calm, being conscious of the ripple effects of an operational interruption, effective communication, cooperation, and coordination.   Ed and I emphasise the importance of teamwork, trust, and avoiding blame in resolving issues.   We also discuss the significance of remaining calm, gathering information, and working together to find solutions.   The 5C model can be applied to various situations in aviation and life.   The conversation explores multiple themes related to managing change, utilising resources, teamwork, healthy competition, admitting mistakes, and finding solutions to problems.   Key Takeaways   ✈ Staying calm and avoiding immediate emotional reactions is crucial in resolving operational interruptions. ✈ Being conscious of the ripple effects and understanding the perspectives of all parties involved helps in finding common ground. ✈ Effective communication, without blame or implication, is essential for teamwork and problem-solving. ✈ Cooperation and coordination among team members lead to successful resolution of issues. ✈ Continuously reviewing and reflecting on the process helps in learning and improving for future challenges. ✈ Change and dynamic flux can be effectively managed by utilising resources and teamwork. ✈ Surrounding oneself with brilliant people can lead to success and personal growth. ✈ Healthy competition and confidence are essential for personal and professional development. ✈ Admitting mistakes and fostering a just culture is crucial for safety and improvement. ✈ Collaboration and utilising the expertise of others can lead to success. ✈ Temporary problems should not be met with permanent solutions.   Chapters   00:00 Introduction and Background 03:00 The 5C Model: Calm 11:04 The 5C Model: Conscious 18:43 The 5C Model: Communicate 27:47 The 5C Model: Cooperate 35:39 The 5C Model: Coordinate 44:53 Managing Change and Dynamic Flux 45:48 Utilizing Resources and Teamwork 48:10 Healthy Competition and Confidence 49:08 Admitting Mistakes and Just Culture 50:04 Success through Collaboration 51:33 Finding Solutions to Temporary Problems   If you enjoy the podcast. I'd love to hear your comments! 🙏.   In the meantime, I wish you all the best, and please remember to:   Keep It In The Greens 😊    ✈ Join my monthly newsletter https://www.benlefleming.com/monthly-flightpath ✈ Book your free discovery call with me https://calendly.com/benlefleming/discovery-call?month=2023-12 ✈ Discover my coaching offers https://www.benlefleming.com/coaching ✈ Listen to my podcast "Uncovering The Aviation Mindset" https://open.spotify.com/show/6EIJqnx4uk2HwTJyeKu9kP?si=48d778a817944a9e (available on all podcast platforms)   #crm #psychologicalsafety #emotionalintelligence #humanresources  #airlinepilot #mindsetpodcast #aviationpodcast #gratitudepractice #spiritual #emotionalconnection #spiritualconnection  #leadership #lifecoaching #resilience #fun #gratitude #joy #peace #mindfullness #adventure #opportunity #positivemindset #confidence #empowerment #mindset #courage #selfbelief #pilotlife #pilot #pilotlifestyle #gulfstream