A common challenge facing business transformation programmes is the misunderstanding and confusion around the roles that external suppliers should play, versus those of your internal programme team. External suppliers can include management consultants, technology vendors, and integration partners - all of which have an essential role to play in delivering successful transformation. In this episode, we discuss how, as a programme sponsor, you can reduce the risk of selecting the wrong partners for your needs, and avoid the confusion that arises when you ask the wrong people, whether external or internal, to take on the wrong tasks in your transformation.