Welcome back to another episode of the unSeminary podcast. We’re talking with John Sellers, Executive Pastor of Locations and a location pastor at Journey Church in Central Florida. Journey is one of the fastest-growing churches in the country, with a thriving online community, three campuses, and a fourth location on the way.



Is your church struggling to help new guests take meaningful next steps? Wondering how to move people from attending on Sunday to fully engaging in community and serving? Tune in as John shares how Journey Church creates clear pathways for connection, builds consistency into its systems, and celebrates every step of faith along the way.




* The power of simple next steps. // Journey Church, once a traditional congregation, has experienced steady growth over the past 20 years—especially in the last five, averaging 10–15% annual increases. Rather than overnight success, it’s been the result of consistent focus on helping guests take simple next steps. Many churches lose first-time guests because they underestimate the courage it takes for someone new to walk through the doors. When someone visits your church, it means God’s already working in their life. Our job is to remove every barrier that keeps them from taking their next step.



* The “New Here” tent. // Every Journey Church location features a New Here Tent – the church’s first relational on-ramp for new guests. Volunteers greet visitors with warmth, celebrate the faith step they’ve already taken by attending, and offer a $5 gift card to a local coffee shop as a thank-you. This simple gesture opens the door for meaningful conversation, helps the team collect contact information, and lays the foundation for further follow-up.



* Six-week follow-up system. // From the moment a visitor shares contact information in exchange for a gift card, Journey’s six-week workflow ensures consistent and personal connection. Every new guest receives a brief video message from the lead pastor, followed by texts, calls, and emails from their location pastor and staff team. The messages include vision, invitations to next steps, and reminders about upcoming opportunities. If a guest doesn’t take a next step within that timeframe, Journey continues periodic follow-ups, keeping the door open for future engagement.



* A clear next steps pathway. // Journey’s Next Steps class provides the structure for moving guests toward increased connection. Held every weekend at every campus, the class runs on a monthly rhythm. Week 1 introduces the church’s vision and the gospel, inviting people to follow Christ or sign up for baptism. Week 2 focuses on serving, helping people discover their gifts and join a team. Week 3 is Baptism Sunday, offered every month across all locations. Week 4 celebrates new team members as they serve for the first time. Guests can join at any step, and every class includes free food, childcare, and relational discussion around tables.



* Lowering fear, increasing clarity. // Journey intentionally crafts weekend moments to affirm guests and point them toward next steps. A brief welcome moment after the first worship song specifically addresses new people: “We don’t know what it took for you to get here, but you made it—and that’s a big deal.” That language of affirmation lowers fear and builds belonging. Clear signage, follow-up stories, and visible next step options make it easy for guests to respond when they’re ready.




To learn more about Journey Church, visit journeyconnect.org or follow @journeyconnect on Instagram. Back to Episodes