What happens when “assume best intent” collides with workplace reality?

It’s a phrase that’s been echoed everywhere from ancient texts to modern boardrooms. In this episode of Wisdom Under Fire, Cara and Lauren unpack one of the most quoted — and most misunderstood — pieces of modern leadership advice. We found a reframe for the phrase that adds a powerful twist.

This is a must-listen for anyone navigating trust, feedback, and conflict at work or at home.

When should you extend grace, draw boundaries, and how can you better balance empathy with accountability? We tackle how “assuming best intent” can strengthen relationships, reduce emotional reactivity, and build psychological safety — but also why it can’t excuse bad behavior or toxic patterns.