Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
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Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI - Part 2
UXchange
21 minutes
1 month ago
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI - Part 2
Send us a text Welcome back to UXChange — this is Part 2 of our series on Measuring the User Experience of AI. In the first episode, we explored vanity vs. sanity metrics — the surface-level KPIs that look good on dashboards versus the deeper indicators that truly define trust, satisfaction, and control. Today, we’re going a step further. I’ll break down why we need a new approach to measure AI experiences, and why our traditional UX frameworks simply don’t fit anymore. If you’ve ever asked y...
UXchange
Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
