Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
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Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI
UXchange
16 minutes
1 month ago
From Vanity to Sanity: The Real Metrics Behind Trustworthy AI
Send us a text In this new series, we’ll dive deep into what it really means to measure the success of AI-enabled user experiences. Beyond surface-level KPIs and “vanity metrics,” we’ll talk about the sanity metrics that actually reveal whether your product is usable, reliable, trustworthy, and meaningful for real people. I’ll break down complex ideas like trust, perceived control, satisfaction, and holistic measurement in a way that’s practical for designers, researchers, and product teams. ...
UXchange
Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
